Privacy Policy

Introduction

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our websites, contact us, request samples or quotes, or otherwise interact with our B2B eyelash manufacturing and wholesale services (“Services”).

We operate as a business-to-business supplier. This policy is designed to meet common expectations for transparency, including how we handle cookies, analytics, and international data flows.

Information we collect

We may collect: (1) business contact details such as name, company name, job title, email address, phone number, and messaging handles; (2) inquiry and order-related information you provide, including specifications, quantities, shipping addresses, and payment or billing details where applicable; (3) technical data automatically collected when you use our sites, such as IP address, device or browser type, general location derived from IP, pages viewed, and referring URLs; and (4) communications you send us, including email, chat, or form submissions.

We do not knowingly collect sensitive personal information through our public marketing sites except where you voluntarily provide it and we have a lawful basis to process it.

How we use your information

We use personal information to: respond to inquiries and provide quotes; manage accounts or buyer portals where offered; process and fulfill orders; communicate about products, logistics, and support; operate, secure, and improve our websites; conduct analytics to understand usage and performance; comply with legal obligations; and enforce our terms and protect our rights.

Where required, we rely on appropriate legal bases such as contract, legitimate interests (for example, network security and service improvement), or consent—for instance, for certain cookies or marketing communications where applicable law requires opt-in consent.

Cookies, analytics, and similar technologies

We use cookies and similar technologies to enable core site functionality, remember preferences, and measure traffic and campaign effectiveness. Some cookies are strictly necessary; others may be analytics or performance-related.

You can control cookies through your browser settings. Blocking certain cookies may affect site functionality. Where we use third-party analytics, those providers may process data according to their own policies, subject to our agreements and configuration.

Sharing with third parties

We may share personal information with: service providers who assist with hosting, IT security, email delivery, analytics, customer relationship tools, and logistics; payment processors or banks where needed for transactions; professional advisers where required; and authorities when compelled by law or to protect rights and safety.

We do not sell your personal information for money in the conventional sense of selling lists to unknown buyers. Where regional laws define “sale” broadly (for example, certain sharing for targeted advertising), we provide choices as described below.

International transfers

We may process and store information in countries where we or our service providers operate, including outside your country of residence. When we transfer personal data internationally, we implement appropriate safeguards such as standard contractual clauses or other mechanisms required by applicable law, in addition to technical and organizational measures.

Retention and security

We retain personal information only as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our relationship with you.

We apply reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission over the Internet is completely secure.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, to data portability, or to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority.

To exercise rights, contact us using the details in the “Contact us” section. We may need to verify your request in line with applicable law.

Do Not Sell My Personal Information (U.S. residents)

If you are a resident of California or another U.S. state that provides a “do not sell or share” or similar opt-out right, you may request that we not sell or share personal information for cross-context behavioral advertising, to the extent those concepts apply under applicable law.

You can submit a request by emailing us at the address shown on our Contact page or by using the same contact channel you use for business inquiries. We will not discriminate against you for exercising these rights. For verification, we may ask for information reasonably necessary to confirm your identity in a B2B context.

Changes and contact

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date where appropriate.

If you have questions about this policy or our privacy practices, please contact us through the Contact page on this website or using the business contact details we publish there.